Mr. Walter Gaber MD
Future Forces Forum
Vice President and Medical Director Frankfurt Airport
Frankfurt Airport Services Worldwide
Critical Stress Respond Management at Frankfurt Airport (CISM Fraport AG)
FRAPORT AG, the operator of Frankfurt Airport, has expanded its emergency management system with a component for crisis intervention and so-called “psychological first-aid”.
The counseling service (based on the “Mitchell” Method, USA) that is being formed will help the responsible persons in emergency and disaster management to cope with crisis and emergency situations by providing qualified and competent psychosocial “first aid” to affected persons, relatives, and helpers immediately after an event.
Our team in charge of counseling and help was formed in 1996 and consists of doctors, psychologists and employees of the security as well as firefighters and police men units at Frankfurt airport.
To reduce stress and strain right after an event to enable the team to go back to „normal“ life as soon as possible; not getting a PTSD.
Trained employees can (partially, temporarily) provide assistance to the professionals in the rescue and medical fields in case of an emergency event. The trained employees can be made available for external customers (airlines, passengers) as well as for internal employees and colleagues as contact partner or counselor.
Knowledge of the procedures, facilities, responsible persons, work areas, etc. in the own company are a big advantage.
In dealing with affected and stressed employees and colleagues it is of big assistance if experienced and trained colleagues (peers) can speak openly about what has happened.
The implementation of subsequent mission briefings, group discussions, debriefings - whereby taking the own stress under consideration - is a significant step in a medical sense to ensure primary and secondary prevention of stress disturbances or posttraumatic reactions.
Vice President Human Resources Medical Director Consultant for national/international Airports Occupational physician, Emergency medicine Environmental medicine, Sports medicine Acupuncture, Chirotherapy Chief Medical Officer at Fraport Airport (PHA) Qualification as fire service physician Qualification as organizing manager for rescue operations Qualification as safety expert Medical Consultant for WHO, ACI, EAGOSH, nat. and int. organizations International trainer for Crisis Intervention since 20016 AWARDS 1995 Silver Pin award of “Arbeitsgemeinschaft gesunder Fückeri” (AGS) for committed work on a national level in various member associations 2004 Certificate of Appreciation Delta Airlines, Atlanta, USA for 15 years of medical support 20015 Certificate of Achievement Department of the Air Force (USA) for 20 years of outstanding support and unending cooperation 2008 Certification of Appreciation, State Department USA for continued support of medical operations for United States Government personnel through the Frankfurt Airport 2011 Certification of Appreciation, Mark A **** General USAF for medical support at the tragic event in March 2011 2013 Certificate of Appreciation, US Consulate for outstanding medical support